Privacy Policy
The Recovery District respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, book services, or interact with our facility.
Business Information
The Recovery District
2688 E Garvey Ave S
West Covina, CA 91791
Information We Collect
We may collect personal information when you:
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Book services or create an account
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Purchase memberships, packages, or sessions
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Complete waivers or intake forms
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Contact us by phone, email, or website
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Subscribe to marketing or promotions
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Visit our facility
Information collected may include:
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Name
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Phone number
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Email address
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Billing and payment information
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Health and intake information provided voluntarily
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Appointment and service history
How We Use Your Information
Your information is used to:
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Schedule and manage appointments
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Process payments and memberships
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Communicate about bookings, services, and updates
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Provide client support
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Maintain safety and service eligibility
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Send marketing communications, promotions, and announcements
Payment & Financial Information
Payment & Financial Information
Payment information is securely processed through third-party platforms. The Recovery District does not store full credit card numbers.
Cards on file may be used for:
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Membership billing
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No-show and late cancellation fees
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Outstanding balances
Health Information
Information shared in waivers and intake forms is used solely to determine eligibility for services and ensure client safety. Clients are responsible for providing accurate and complete health disclosures.
Photo & Video Content
Photo and video content may be captured inside the facility for marketing and promotional purposes.
Clients who prefer not to appear in content must notify staff in advance.
Website & Digital Tracking
Our website and booking platforms may collect standard usage data such as:
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IP address
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Browser type
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Pages visited
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Interaction data
This information helps improve services, scheduling, and client experience.
Infrormation Sharing
We do not sell personal information.
Information may be shared only with:
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Scheduling and booking platforms
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Payment processors
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Legal authorities when required by law
All third-party partners are expected to maintain appropriate privacy and security standards.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.
Your Rights & Choices
You may:
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Request access to your personal information
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Update or correct account information
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Opt out of marketing communications at any time
Requests can be submitted to frontdesk@recoverydistrict.com
Health Information
Children & Minors
Payment & Financial Information
Services may be provided to minors with parent or guardian consent. A parent or guardian must complete all waivers and provide authorization for participation.
Policy Updates
The Recovery District may update this Privacy Policy at any time. Updates will be reflected on this page and apply upon posting.
Continued use of our services, website, or facility constitutes acceptance of the updated policy.